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Privacy Policy

Privacy Policy for Flog-A-Log

Last updated: 1/11/2023

Thank you for choosing Flog-A-Log for your firewood and smokeless coal needs. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit www.flogalog.com.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information when you place an order, sign up for an account, or subscribe to our newsletter. This information may include:

  • Contact details (name, address, email address, phone number)
  • Payment information (credit/debit card details)
  • Account credentials (username, password)
  • Purchase history and preferences

We also collect non-personal information through cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and account
  • Providing customer support and responding to inquiries
  • Sending promotional emails and updates with your consent
  • Analyzing website usage and improving our services

3. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except for the purpose of fulfilling your orders and providing necessary services (e.g., shipping companies).

4. Security Measures

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any privacy-related concerns, please contact us at info@flogalog.com.

6. Marketing Communications

If you have subscribed to our newsletter, you may receive promotional emails from us. You can opt-out of these communications at any time by following the unsubscribe link in the emails or by contacting us at info@flogalog.com.

7. Changes to the Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on www.flogalog.com, and we encourage you to review it regularly.

8. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at info@flogalog.com.

Thank you for choosing Flog-A-Log. We appreciate your trust and are committed to protecting your privacy.

Flog A Log
Rushock Trading Estate
Droitwich
Worcestershire
WR9 0NR